About Us
Since 2010 we have strived to become a leader in International and local Debt Collection recovery.
Executive Summary
Smart Skills Ltd is a debt collection agency registered and licensed business based in Uganda. We have a standard office facility in one of the most patronized office complexes in Kampala. We are aware that to run a standard debt collection agencycan be demanding which is why we are well trained, certified and equipped to perform excellently in our chosen business.
Smart Skills is a client-focused and result-driven agency that provides broad-based services such as pulling credit reports, conducting investigations, bringing the debtor back into negotiation table, seizing property, defaulter tracing and so on, at an affordable fee that won’t in any way put a hole in our client’s pockets.
We offer professional debt collection services to all our clients at local and national level. We ensure that we work hard to meet and surpass your expectations whenever your hire our services.
At Smart Skills, our clients’ best interests always come first and everything we do is guided by our values and professional ethics. We ensure that we hire professionals who are experienced in the debt collection industry.
At all times, Smart Skills demonstrates commitment to sustainability both individually and as a firm. We hold ourselves accountable to the highest standards by precisely and completely meeting your needs.
Our plan is to position our business to become the leading brand in Uganda and beyond
Our History
Smart Skills was founded by Clever Nicholas in May 2010 and the organization is managed by a team of competent and experienced staff. Clever Nicholas has over 12 years’ experience working in various capacities within the debt collection industry in Uganda.
Vision Statement
Our Vision is to build a debt collection agency that will become the number one choice for individuals, businesses and corporate clients in the whole of Uganda and beyond.
Our Mission
Our mission is to provide professional reliable, trusted and result oriented debt collection services that assit individuals and corporate organizations recover their debts without stress on their part.
Our Services
We fully understand that we are frequently dealing with sensitive issues while recovering the delinquent accounts.
We always take a thoughtful, friendly and courteous approach. Our aim is to recover the debt owed to you while at the same time we also ensure better business relationship protecting the interests of our clients.
Smart Skills offers the most comprehensive set of collection agency services and products available that will give you leverage and knowledge other collection agencies won’t.
Benefits Of Working With Smart Skills
- By outsourcing the debt recovery process to us, you are able to focus on your core business.
- We work closely with you to achieve the outcome you want.
- We are proactive in seeking amicable solutions, so you don't have to worry about that.
- Our “Never Give Up for Our Clients” philosophy will be at your service.
- Smart Skills collectors are extensively trained and certified, therefore first-class service is assured in our work with you.
- The professional Smart Skills team understands and promotes the value of your ongoing business relationships.
- We are partnered with Attorneys in every Region in Uganda so that we can meticulously follow all legal processes as we execute recoveries for you.
- Our professional team is always ready to support you through disputed resolution and litigation.
Our Profile
In establishing the company, the Owners of Smart Skills have worked to ensure that the firm’s account managers build their collections expertise on a solid foundation of specific industry knowledge. Their intimate understanding of the business sectors in which they operate enables Smart Skills’ professional teams to more effectively achieve their client’s collections goals.
Our Debt Collection team speaks your language, as well as your customer’s language.
We understand local cultures and processes. Our local expertise, a genuinely global mindset, transparent pricing and standardized processes are the building blocks of a seamless delivery and results for your business.
We help you cultivate and retain positive working relationships with your customers by providing non-contentious solutions through our amicable debt collection services.
The moment a trade invoice becomes overdue is the time one should start chasing payment. At Smart Skills, we recognize this early stage of debt collection and can provide a valuable opportunity for you to enhance your relationship with your customer.
Simple repayment plans or negotiations brokered locally to your customers often yield the best debt recovery results while preventing expensive litigation.
How We Work
Four main features characterise our work as we undertake assignments from our clients.
Amicable Approach
We work hard to help you retain those trusted relationships that you have built up with your customers and our amicable recovery process has led to positive results for many businesses.
Our professional team is there to support you through any debt collection challenges in the most cost-effective way possible.
Tailored Collection Approach
We work closely with you to seek the quickest and most appropriate solution for you, so that you maintain confidence in your business operations.
Quick Payments
The debt collections are directly remitted to your account, guaranteeing fast turnaround times.
Country-Wide COllection
Whether a Kampala or Upcountry debtor, we’re able to resolve most outstanding debt issues in their own language and in keeping within the law.
What To Expect From Us
Your company’s financial health is our priority.
Here is what you can expect when you choose to work “Smart”.
Now you understand what we do
Talk to us about your debt.
Or, explore our current job openings.
We may be a good fit for each other!
